DRYiCE iControl

Business flow observability solution for retail industry

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Industry Challenges | Lack of visibility and poor monitoring

Retailers are facing many challenges in gaining better insights into business services:

Inaccurate data due to lengthy and resource intensive retail execution monitoring

1

No end-to-end visibility due to complicated / fragmented business process flows

2

Lost sales due to inaccuracies in monitoring, measuring, and managing inventory

3

Lack of real-time analytical data for operational decisions

4

Decision-making data is lacking due to isolated communication from separate, unconnected systems

5

DRYiCE iControl | End-to-end business process observability solution

DRYiCE iControl is a business flow observability solution for Retail that provides real-time visualization of the full set of business processes, their integrations, and associated systems, providing IT and operations a granular view into process capability against key performance indicators and defined service level agreements.

iControl is reinforced with decades of HCL’s experience in delivering business process services to Retailers and is embedded with industry process intelligence. We have channeled decades of industry expertise amassed while managing some of the industry’s largest IT infrastructures into creating a product that provides an end-to-end view and actionable intelligence for forecasting and resolving potential risks.

The iControl Advantage | Improved visibility into critical business functions

Greater visibility and transparency into order to cash cycle

Greater visibility and transparency into order to cash cycle

Improved shelves visibility to avoid stock outs

Improved shelves visibility to avoid stock outs

Optimization of store assortment and enhanced customer experience

Optimization of store assortment and enhanced customer experience

Quick Root Cause Analysis (RCA) and closure

Quick Root Cause Analysis (RCA) and closure

Meeting commercial obligations with partners simplified

Meeting commercial obligations with partners simplified