HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM/ITSM - Sourcing Information Management, Germany 2020

Our Service Integration and Management (SIAM) offering, based on a pre-configured instance of ServiceNow and Cherwell, coupled with DRYiCE SX capabilities, supports clients with a feature-rich toolset for information management in SIAM initiatives. We serve German clients out of all major cities and offer SIAM solutions through DRYiCE products that use modern technologies to deliver AI-driven business value. In Germany, we have a pool of resources who are engaged in a dedicated SIAM practice that uses defined methods and ready-to-use templates to provide the necessary services, consultancy, and products to support and help clients in implementing and running full-scale SIAM implementations.

Strengths:

Well-defined solution strategy
Dedicated SIAM practice with strong capabilities in modern technologies
Strong reference list of SIAM clients
Our compelling vision for SIAM is productized

Owing to our strengths in the SIAM and IT Service Management (ITSM) domain, HCL has been rated as a leader in the recent report on Sourcing Information Management by ISG in Germany.

To know more, download the report here.

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