HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM/ITSM - Service Operation and Delivery, USA 2020

By combining dedicated Service Integration and Management (SIAM) trained professionals around the globe with a self-developed product, DRYiCE Gold Blueprint for ServiceNow, HCL’s best practices enable us to deliver full-scale SIAM solutions. Our SIAM assessment, consultancy, and operations services are built on three product-supported pillars, namely, DRYiCE Gold BluePrint for ServiceNow, DRYiCE SX, and DRYiCE Unito. Together with these, strong project experience leads to strong reference cases and high client satisfaction.

Strengths:

Clear SIAM architecture
Dedicated SIAM practice using modern technologies extensively
Extensive tool portfolio with strong integration capabilities
Aligned services for diverse maturities

Owing to our strengths in the SIAM and IT Service Management (ITSM) domain, HCL has been rated as a leader in the recent report on Service Operation and Delivery by ISG in USA.

To know more, download the report here.

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